Frequently Asked Questions
Answers to Common Questions for Clients
InfoTech Maine offers a comprehensive range of IT services, including technical support, endpoint security, secure patching and remote monitoring and management (RMM), cybersecurity audits and remediation, and camera installation. Our goal is to provide businesses with reliable and secure IT solutions tailored to their specific needs. For more information on our services, please visit our services page.
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Working with an MSP allows the business to gain the expertise they would find in on-staff IT personnel without carrying the financial burden of one or more full-time employees.
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Our tools are designed to provide a scalable and responsive solution, allowing our team to support your business operations quickly and thoroughly.
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Many of our services are available on a usage-based licensing approach, meaning you only pay for what you use, when you use it.
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Leveraging our team allows your focus to remain where it is needed the most, on your business.
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We can adapt to your organization’s needs to fill gaps within your existing IT team. Whether this through a managed cybersecurity program, cloud services and vendor management, providing third-party social engineering and training resources, virtual CIO or CISO services, or any of our other services, we are committed to complement your staff in a way that fits your needs.
Small businesses have the most to lose from a cybersecurity incident – they are also some of of the softest targets to hit and cyber attackers are aware of this. As damages to reputation, financial losses, and loss of intellectual property and years of data are increasingly common among small businesses dealing with cybersecurity breaches, it is much more difficult for a small business to recover from a loss affecting their livelihood than a large corporation. By implementing a few cybersecurity best practices and working with a team of experts to monitor and respond appropriately, your cyber risk can be greatly reduced, allowing you to have peace of mind and continue to do what you love.
InfoTech Maine partners with industry-leading solutions such as Sophos, Verkada, and Axcient to provide robust cybersecurity measures. Our integrated approach ensures comprehensive protection against a wide range of cyber threats, including malware, ransomware, and data breaches, helping businesses safeguard their data and maintain compliance with industry standards.
We utilize Axcient's advanced disaster recovery solutions to ensure rapid and reliable data recovery in case of cyberattacks, natural disasters, or human error. Our services include continuous data backup, real-time threat detection, and cloud failover capabilities, ensuring minimal downtime and maximum data security for uninterrupted business operations.
InfoTech Maine partners with UniFi by Ubiquiti Networks to provide reliable and scalable networking solutions. Our offerings include high-speed Wi-Fi access points, managed switches, security gateways, and cloud management tools. These solutions are designed to deliver seamless connectivity, robust network security, and easy management, making them ideal for businesses of all sizes.
InfoTech Maine supports a wide variety of industries, including, but not limited to construction, finance, personal services, wellness and many more. Our clients range from small businesses to large enterprises, each benefiting from our tailored IT solutions. We provide robust security, reliable networking, and comprehensive support to ensure that every business, regardless of its sector, can operate smoothly and securely. Whether you're in construction, banking, personal services, or wellness, InfoTech Maine has the expertise to meet your IT needs effectively.