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CYBERSECURITY
Multi-layered protection powered by Defendify & Sophos
We partner with industry leaders to deliver comprehensive cybersecurity that actually works. Over a dozen integrated security modules managed by a single platform, backed by 24/7 monitoring and a $1 million cyber warranty.*
PARTNER SPOTLIGHT
All-In-One Platform
The first cybersecurity platform built specifically for small and mid-sized businesses. Portland, Maine-based Defendify consolidates what used to require 5+ vendors into one comprehensive security program.
For a small fee
$1,000,000
Cybersecurity Service Warranty
for qualifying incidents.
What Defendify Includes:
24/7 MDR Monitoring
Managed Detection & Response
Real cybersecurity experts actively hunting threats in your environment around the clock, not just automated alerts. AI/ML-powered detection with human analysis and response.
Security Assessments
Continuous Evaluation
Ongoing vulnerability scanning across networks, endpoints and applications. Automated penetration testing to find weaknesses before attackers do.
Phishing Simulations
Employee Training
Automated phishing campaigns to test your team, with instant training for those who click. Tracks improvement over time and identifies high-risk users.
Dark Web Monitoring
Credential Protection
Continuous scanning of dark web marketplaces for compromised credentials. Immediate alerts if your business email addresses or passwords appear in breach databases.
Policy Management
Security Documentation
Templates and guidance for creating acceptable use policies, incident response plans, and security procedures required for insurance and compliance.
ENDPOINT PROTECTION
Intercept X
Advanced endpoint protection with deep learning AI that stops ransomware and unknown malware before execution. Includes EDR (Endpoint Detection & Response) and optional MTR (Managed Threat Response).
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CryptoGuard anti-ransomware technology
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Deep learning malware detection
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Exploit prevention and root cause analysis
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Optional 24/7 threat hunting (MTR)
THE INFOTECH MAINE DIFFERENCE
We don't just deploy tools
Most IT companies install software and walk away.
We actively manage your security posture. Monitoring alerts, investigating threats, tuning policies, and conducting optional security reviews.
You get a real security team, not just software licenses.
INFRASTRUCTURE & BACKUP
Reliable infrastructure and disaster recovery
BACKUP & DISASTER RECOVERY
Axcient x360Recover
Enterprise-grade backup and disaster recovery built specifically for businesses. Chain-Free technology means faster recovery, no data corruption, and predictable storage costs.
Chain-Free Backup Architecture
Unlike traditional backup chains that can fail catastrophically, each Axcient backup is independent and verifiable. If ransomware corrupts one backup, it doesn't affect the others. You can restore from any point without rebuilding chains or reseeding data.
AutoVerify Testing
Every backup is automatically tested for bootability with screenshot verification. You'll never discover your backups are corrupted during a crisis.
Your backups get verified daily.
AirGap Anti-Ransomware
Separate deletion requests from deletion mechanics to prevent ransomware from destroying backups. Even if your network is fully compromised, protected backup points remain immutable.
RECOVERY PERFORMANCE
15min
Recovery Point Objective
<1hr
Recovery
Time Objective
* The advertised times can vary and are dependent on site configuration
DEPLOYMENT OPTIONS
Direct-to-Cloud: No local appliance needed. Perfect for remote workers and cloud-first businesses.
Appliance-Based: Local backup appliance plus cloud replication for maximum speed.
Geo-Redundant: Automatic replication across US data centers for regional disaster protection.
Network Infrastructure
Professional network design, implementation, and ongoing management. We design networks for growth, security and reliability.
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Segmented VLANs for security isolation
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Enterprise WiFi with proper coverage mapping
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Redundant internet connections with automatic failover
Cloud Solutions
Microsoft 365, Azure, and AWS migration, configuration, and management. We handle the technical complexity so you can focus on using the tools.
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Microsoft 365 tenant configuration and security hardening
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Exchange Online migration from on-prem servers
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Sharepoint and Teams deployment
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Azure AD / Entra ID identity management
PHYSICAL SECURITY SOLUTIONS
Enterprise surveillance with the enterprise complexity
We're a Verkada Authorized Partner, bringing cloud-managed video surveillance to Maine businesses. No servers, no NVRs, no DVRs.
Just cameras that work.
CAMERA SPECIFICATIONS
Resolution: Up to 4K (8MP)
Storage: 30-365 days onboard
Power: Standard POE
Night Vision: IR and enhanced low-light
Analytics: People & Vehicle detection
Warranty: Up to 10 years
PERFECT FOR
✓ Multi-location businesses needing centralized management.
✓ Organizations requiring 30+ day retention for compliance.
✓ Businessess wanting zero on-prem infrastructure.
✓ Companies needing instant mobile access from anywhere.
VERKADA AUTHORIZED PARTNER
Hybrid cloud surveillance
Verkada combines the reliability of on-camera storage with the power of the cloud. Cameras record locally (30-365 days, depending on model) and upload metadata to the cloud for instant search and remote access.
No Server Infrastructure Required
Eliminates NVRs, DVRs, and server maintenance. Data is stored on solid-state drives inside each camera with AES-128 encryption. No on-prem recording equipment means no single point of failure.
AI-Powered Video Search
Search across all cameras by person, vehicle, motion or time. Filter by clothing color, vehicle type, or areas of interest. Find relevant footage in seconds instead of scrubbing through hours of footage.
Automatic Updates & Monitoring
Firmware updates happen automatically over-the-air. System health monitoring alerts you if a camera goes offline or loses connectivity. No manual patching or on-site maintenance required.
Steady-State Bandwidth
Verkada cameras consume only 20-50kbps of bandwidth during steady state. This makes them highly scalable, allowing deployment of hundreds of cameras without overwhelming your network.
Access Control & Monitoring
Cloud-managed access control systems that integrate with your surveillance. Control who enters your building from anywhere, track visitor activity, and receive instant alerts for unauthorized access attempts.
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Keycard and biometic entry systems
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Mobile credentials via smartphone
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Automatic video verification on door events
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Visitor management and logging
24/7 Monitored Security
Professional monitoring services available for intrusion detection, environmental alerts (temperature, humidity, smoke), rapid response protocols. We partner with central stations for verified alarm response.
MANAGED SERVICE PROVIDER
Proactive IT management from a team that actually reponds
Tired of IT companies that ghost you? We're local, responsive, and proactive. Our RMM platform monitors your environment 24/7, catching problems before they become emergencies.
How our support actually works
Remote Monitoring & Management (RMM)
Lightweight agents installed on servers, workstations, and laptops provide real-time health monitoring. We track disk space, CPU/memory usage, failed services, backup status, and security updates. Most issues are resolved before you notice them.
Patch Management
Automated deployment of Windows updates, software patches, and driver updates during your maintenance window. We ensure any patches rolled out have been vigorously tested before gradual deployment to minimize risk. Critical security patches are deployed immediately.
Help Desk & Ticketing
Submit tickets via email, phone or client portal. Every request is tracked, prioritized and assigned. You get real-time status updates and visibility into resolution progress. No more "we'll get back to you" black holes.
On-Site When Needed
Maine-based technicians are available for hands-on support when remote isn't enough. Hardware installations, and anything requiring physical presence. No outsourcing to national call centers.
What We Actually Do Differently
We answer our phones.
Try calling your current IT company at 4pm on a Friday. Now try us. We pick up.
We document everything.
Network diagrams, password vaults, vendor contacts, licenses, all meticulously maintained.
We plan proactively.
Hardware lifecycles, planning and budgeting forecasting. You'll never be surprised about expired warranties or failing equipment.
We integrate IT and security.
Your cameras, firewall and servers work together because one team manages everything.
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